Josh has always held a fascination with computers since his family got their first computer sometime in the mid-90s. With inspiration and help from his cousin, Rob Hipp, Josh began learning some Q-Basic programming, HTML coding, keyboarding, and basic computer hardware knowledge.
Josh officially began his career in the IT Industry during his senior year in high school in 2004. At that time, he was working with his cousin Rob to build up Rob’s hometown computer repair shop called Click Computers. After just the first year in business, Click Computers was awarded with the Georgetown 2005 Small Business of the Year award for the best computer repair category.
In 2011, Josh left Click Computers and began working at Friendly Connections IT (formerly Friendly Computers of Georgetown). While working at Friendly Connections, he began to accumulate more and more experience with business networks and servers but continued to provide some residential level support as well.
Finally, in September 2015, Josh once again jumped ship and began working with an MSP based out of Austin, TX called IT Freedom. IT Freedom specializes in providing a complete set of IT and communication solutions for their clients, including helpdesk support, VoIP service, datacenter colocation, and even providing internet and metro ethernet connections where possible. Josh was recently promoted from helpdesk technician to a system admin position. His responsibilities include, but are not limited to, investigating and resolving escalated issues from the helpdesk, handling project work, and managing servers (both Windows and Linux).