Josh has always held a fascination with computers since his family got their first computer sometime in the mid-90s. With inspiration and help from his cousin, Rob Hipp, Josh began learning some Q-Basic programming, HTML coding, keyboarding, and basic computer hardware knowledge.
Josh officially began his career in the IT Industry during his senior year in high school in 2004. At that time, he was working with his cousin Rob Hipp to build up Rob’s hometown computer repair shop called Click Computers. After just the first year in business, Click Computers was awarded with the Georgetown 2005 Small Business of the Year award for the best computer repair category.
In 2011, Josh left Click Computers and began working at Friendly Connections IT (formerly Friendly Computers of Georgetown). While working at Friendly Connections, he began to accumulate more and more experience with business networks and servers but continued to provide some residential level support as well.
In September 2015, Josh began working for an MSP based out of Austin, TX called IT Freedom, who specializes in providing a complete set of IT and communication solutions for their clients including helpdesk support, VoIP service, internet service, and datacenter colocation. Josh started as a help desk technician providing end-user support for clients and was promoted to an engineer position at the end of 2017. As an engineer at IT Freedom, Josh handled escalated tickets from the help desk and completed project tasks which included work such as designing and implementing client networks, deploying and managing servers and other critical network equipment, and implementing dial-plans for VoIP clients.
Josh departed from IT Freedom in January 2019 and is currently looking for new opportunities to utilize and expand his already wide scope of expertise.